Privacy Policy

1. Information We Collect

1.1. Personal Information: When you place an order, register for an account, or subscribe to our newsletter, we collect personal information such as your name, email address, shipping address, billing address, and payment details.

1.2. Non-Personal Information: We collect non-personal information such as your IP address, browser type, referring/exit pages, and operating system to improve our website and services.

2. How We Use Your Information

2.1. To Process Orders: We use your personal information to process and fulfill your orders, including sending order confirmations, processing payments, and shipping products.

2.2. To Communicate with You: We use your email address to send updates on your order, promotional offers, newsletters, and information about our products and services. You can opt-out of promotional emails at any time.

2.3. To Improve Our Services: Non-personal information is used to analyze website traffic, understand customer preferences, and enhance the user experience on our site.

3. How We Share Your Information

3.1. Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, processing payments, and delivering orders. These service providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

3.2. Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

4. Data Security

4.1. We implement a variety of security measures to protect your personal information. Your personal information is stored on secure servers and protected by encryption and other security technologies.

4.2. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Rights

5.1. Access and Correction: You have the right to access and correct your personal information. You can update your account information by logging into your account or contacting us directly.

5.2. Deletion: You can request the deletion of your personal information by contacting us. Please note that we may need to retain certain information for legal or administrative purposes.

5.3. Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions in the email or contacting us directly.

6. Cookies

6.1. Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files that are stored on your device when you visit our website.

6.2. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Third-Party Links

7.1. Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

8.1. We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

• Email: info@metalheadsonline.eu
• Phone: +372 55508988
• Address: MetalheadsOnline.eu, Siduri 3, Tallinn, Estonia

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